Manage your subscription
Review your plan, change your billing interval, or manage your subscription's renewal.
Before you start
You need an Owner, Admin, or Billing manager role.
Changes affect the selected workspace and the people using its subscription. Check the workspace before continuing.
Review your current subscription
Open Subscription to review your plan, status, billing amount, billing interval, and purchased seats. The plan is shown as Team, the current name of the Starter Plus plan.
Read any payment or scheduled-change notice before making another change.
Your migrated subscription is already associated with this workspace. You do not need to purchase another subscription to complete migration.
Change your plan
- Open Subscription.
- Select Change plan.
- Choose an available plan: Upgrade or Downgrade.
- Review the new plan, seats, and monthly total.
- Select Confirm Changes.
An upgrade takes effect straight away, and the prorated difference is charged immediately: the amount is adjusted for the time left in your billing period. A downgrade takes effect at the end of the current billing period, and the confirmation shows that date. You keep your current plan and seats until then.
A lower plan may require you to reduce usage first. Follow the message shown if your projects or editing access exceed its limits.
If you are a Billing manager and a change requires project changes, ask an Owner or Admin to help.
Change your billing interval
- Open Subscription.
- Find Billing interval and select Change interval.
- Review the new interval and monthly total.
- Select Confirm Changes.
Complete any payment confirmation requested.
Cancel renewal
- Open Subscription → Manage billing.
- In the billing portal, select Cancel subscription.
- Review the date your plan stays active until, then confirm the cancellation.
- Return to Studio and check the subscription status.
For a cancellation scheduled at the end of the billing period, access continues until the displayed end date. Paid plugin access ends when the subscription no longer provides it.
Cancelling renewal does not immediately delete your workspace.
If cancellation is unavailable for your subscription, contact support@tokens.studio.
Keep a subscription scheduled to end
If the subscription is still active and Studio offers Don't Cancel, select it to withdraw the scheduled cancellation.
Check the resulting status and renewal information. If the subscription has already ended, review the options shown to subscribe again.
Understand pending changes
A scheduled plan change has not taken effect yet. Read the notice for the effective date and any change to seats.
A change awaiting payment may also leave your existing plan or capacity in place. Follow the payment instructions and check the final status.
